Quality Matters Standard 7
Learner Support

Specific Review Standards

7.1 The course instructions articulate or link to a clear description of the technical support offered and how to obtain it.

7.2 Course instructions articulate or link to the institution’s accessibility policies and services.

7.3 Course instructions articulate or link to the institution’s academic support services and resources that can help learners succeed in the course.

7.4 Course instructions articulate or link to the institution’s student services and resources that can help learners succeed.


Toolkit


Next Steps

Now you’ll want to be sure your course reflects good accessibility and usability practices. Visit Course Quality Checklist and Toolkit 8 – Accessibility and Usability to find out how.

See our other Course Quality Checklists for more information:

 

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The University of Alabama College of Continuing Studies | Adapted from Northern Illinois University Center for Innovative Teaching and Learning 6/27/2020 | © 2014 New Mexico State University Board of Regents | Quality Matters https://www.qmprogram.org | Revised 4/14/2021

For Faculty Development and Training Contact:

 Email Cheryl Bosarge

Phone:  (205) 348-4860

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